Privacy Policy — Misty Joy

Last updated: 1 January 2025

This Privacy Policy describes how Misty Joy, developed and maintained by Misty Joy and operated by Haikou Aixin Network Technology Co., Ltd. (registered at Room 401, Unit 5, Building 3, No. 48 Boxin Village, Xiuying District, Haikou, 570000, China), collects, uses, discloses, and safeguards information when you visit our website at https://www.mistyjoy.buzz or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

Complete a contact or enquiry form on our website
Send us an email or call us directly
Request a quotation, proposal, or consultation
Enter into a service agreement with us

This information may include your full name, email address, phone number, company name, job title, and the content of your communications with us.

1.2 Automatically Collected Information

When you access our website, certain technical data may be collected automatically by our hosting infrastructure or analytics tools, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and referring URL
Device identifiers and screen resolution

1.3 Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather aggregate usage statistics. You may instruct your browser to refuse all cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide the services you request
To communicate with you about projects, proposals, and updates relevant to our engagement
To improve and optimise our website and service offerings
To comply with applicable legal obligations and regulatory requirements
To protect our rights, property, and the safety of our users and the public
To conduct internal research and analysis to enhance our technical capabilities

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

Where applicable under data protection law, we process your personal information on the following legal bases:

Performance of a contract or pre-contractual steps at your request
Our legitimate interests in operating and improving our business, where these are not overridden by your rights
Compliance with a legal obligation
Your consent, where we have obtained it (which you may withdraw at any time)

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

With trusted service providers who assist us in operating our website or delivering our services, subject to appropriate confidentiality obligations
With professional advisers such as lawyers and accountants in the course of obtaining professional advice
When required by law, court order, or governmental authority
In connection with a merger, acquisition, or sale of business assets, provided the receiving party agrees to honour this policy

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

5. International Transfers

Our operations are based in the People's Republic of China. If you are accessing our website from outside China, please be aware that your information may be transferred to, stored, and processed in China, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfer.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer required, we will securely delete or anonymise it.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no transmission of data over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have rights in respect of your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request erasure of your personal information in certain circumstances
Object to or restrict certain processing of your information
Withdraw consent where processing is based on consent
Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details provided in Section 11 below.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@mistyjoy.buzz
Phone: +86 183 2016 2260
Address: Room 401, Unit 5, Building 3, No. 48 Boxin Village, Xiuying District, Haikou, 570000, China
Website: https://www.mistyjoy.buzz